2020-09-10 Ned Batchelder
https://nedbatchelder.com//blog/202009/how_to_be_helpful_online.html
2020-09-10 Ned Batchelder
https://nedbatchelder.com//blog/202009/how_to_be_helpful_online.html
2020-07-25 Joseph A. Wulfsohn
“Do you sometimes — because I follow you on Twitter and I know I do this… do you ever tweet out and be like — you wake up and, ‘Aw man, I wish I didn’t send that one out’?” Portnoy asked.
“Often, too often,” Trump responded. “It used to be in the old days before this, you’d write a letter and you’d say this letter is very big. You put it on your desk and then you go back tomorrow and you say, ‘Oh, I’m glad I didn’t send it,’ right? But we don’t do that with Twitter, right? We put it out instantaneously, we feel great, and then you start getting phone calls — ‘Did you really say this?’ I say, ‘What’s wrong with that?’ and you find out a lot of things.”
https://www.foxnews.com/politics/trump-admits-often-regrets-tweets-barstool-sports-ceo
2019-12-06
When police are revealed to have killed an unarmed suspect or used excessive force during arrest, police generally defend those actions. Cops who report wrongdoing are routinely ostracized as “rats” and denied promotions, according to a 1998 Human Rights Watch study. Researchers identify this so-called “blue wall of silence” – the refusal to “snitch” on other officers – as a defining feature of U.S. cop culture today.
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U.S. military culture stresses organizational, rather than personal, loyalty.
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And the pride Marines famously feel, for instance, comes from being part of this well-respected corps. Personal relationships with other Marines are of secondary importance.
2020-03-03 Dan Heath
When you spend years responding to problems, you can sometimes overlook the fact that you could be preventing them.
https://marker.medium.com/how-expedia-solved-a-100-million-customer-service-nightmare-d7aabc8d4025
2020-02-10 Miguel Ferreira
The only way you can get people to do anything is by giving them what they want.
How David Bowie charmed journalists.
https://creativesamba.substack.com/p/15-extra-minutes-20-02-10
2020-01-26 by Ben Carlson
“there were many stories in the local papers about the dilapidated state of the famous Eiffel Tower. A light bulb went off in Lustig’s head. He set about creating a fake government role for himself, complete with his own stationery and business cards done up with an official French seal. There was even an official-sounding, yet completely made-up title: “Deputy Director General of the Ministry of Posts and Telegraphs.” He set up shop at the Hôtel de Crillon, a stone palace on the Place de la Concorde. The biggest scrap metal dealers in town were summoned to the luxurious hotel for a secret business proposal.”
https://awealthofcommonsense.com/2020/01/the-man-who-tried-to-sell-the-eiffel-tower-twice/
2012-12-26 Mike Cane
“You have got to put the other fellow into the picture to get more than his casual interest.”
https://mikecanex.wordpress.com/2012/12/26/1922-follow-this-rule-if-you-want-to-be-popular/
2018-07-07 Alexander Lee
The world’s most popular fast food has ancient roots, but it was a royal seal of approval that set it on the path to global domination.
2019 Autumn, Heather Mac Donald
Failure to enforce basic standards of public behavior has made one of America’s great cities increasingly unlivable.
2018-01-11 Seth Godin
It’s very difficult to reason with someone if their hair is on fire.
https://seths.blog/2018/01/first-de-escalate/